Payment
You can pay with PAYPAL, which is a secure and generally accepted payment method n Singapore. Paypal is linked to the major Credit Card companies like VISA, MasterCard and Amex.

Payment in cash is possible when purchasing your item at the office/warehouse, located at 292 Pasir Panjang Road, Gloria Mansion #08-294, Singapore 118633.

Delivery

At the Contincare office (292 Pasir Panjang Road, Gloria Mansion #08-294) :

Customers in Singapore who would like to see and try the goods before purchasing are encouraged to come to the office/warehouse after appointment (Tel 94783189). To measure your correct size, please bring a clean pair of underwear. Trying on the underwear is not allowed for obvious reasons.

By SingPost

Orders received before 4.00pm will be dispatched by post on the same day and should be received the next business day.

Shoud the goods ordered not be in stock, delivery will take place after 7 working days.

Shipment is FOC.

Changes and returns.
Purchases can be cancelled within 5 days of delivery date. There will be a full repayment on the condition that the goods are in the same condition as you received them and have not been used or washed. The underpants must be returned in intact and original packaging. Contincare withholds the right to deduct possible post/shipment costs incurred.

RIGHT OF EXCHANGE
Customer are entitled to exchange purchased item(s) for an equivalent product within 5 days of receipt of the item(s), although the right of exchange shall not apply to sales and special-offer products. In order for a return to be approved, the item(s) must be returned in their original condition and in their original packaging together with all related manuals and parts. The return must be made with the same wrapping as when it was received, or with equivalent wrapping.

Warranty
CONTINCARE provides, a three months warranty after delivery in case of defects. The warranty does not cover defects or damage which has occurred due to misuse or poor maintenance.

Collection of Personal Data
We register your personal information only with the purpose of being able to supply the product to you and provide you the best possible service in relation to your purchase. All information is stored safely and will not be passed on to third party.